Your company wants full control of its fleet? Does ist want to support its service employees with mobile applications in the processing of their orders? Our field service solutions considerably simplify route planning and order processing for field and service employees. At the push of a button, route optimization, order dispatching and tour creation take care of the planning of fixed appointments and flexible customer visits. If the initial situation changes, the tour can be adapted to the current conditions on the road. Our field service solutions always provide an overview of the current status of all tours and vehicles via live module. All information is summarized in a service report and clearly displayed by an order visualization. The digital logbook provides all important data for analysis. With the help of the field service solutions, the travel distance is reduced, the vehicle utilization as well as the efficiency in order processing is increased and the delivery times can be reliably kept. This means impressive time and cost saving for your company.
In order to implement a solution for the specific requirements of your company in the best possible way, the following modules can be flexibly combined with each other:
Do you want to keep a constant eye on your orders and sales performance? Do you want to compare current sales figures directly with previous figures? Do you want to optimize your sales processes and provide the best possible support for your customers from first contact to invoicing? With the help of the sales solution, all sales employees report in one system. The entire sales process is simplified and optimized, the sales managers can see the current performance at any time and excellent customer care can be provided. No order completion is left to chance.
Would you like to always have an overview of where certain articles are in stock, how many are available and what stock movements have taken place? Our warehouse solution makes everyday life easier thanks to an integrated barcode scanner with mobile computing. With AutoID, manual entry is no longer necessary and a reliable overview of stocks, issued/received goods is created. Processes such as repeat orders or orders for collection by employees are automated and simplified.
It's not the big that eat the small; it's the fast that eat the slow. Do you want full service for your customers, quick response to inquiries and optimal resource planning for support calls? Our service solution enables seamless digital and mobile order processing by the service technicians and supports them in processing inquiries, simplifies assistance and shows planned service operations at all times. In this way, you can provide your customers with fast and professional support in every situation.
Would you like to have an overview of your entire fleet, vehicle damage, business trips and current fuel consumption? Our vehicle fleet system helps you to see at a glance who was on the road where and when with which vehicle, the fuel expenses and consumption and what damage has occurred or already been repaired.
Quality is important. Quality assurance is essential. Thanks to our quality assurance solution, it is not a problem at all. Efficient complaint and feedback evaluation as well as development analyses serve the complete documentation of the delivered quality and the course of changes. Because outstanding quality can only be assured through long-term documentation, testing and improvement.
Do you want to keep your files up to date? Do you want to prevent confusion with different versions and unintentional overwriting? With our file management system, this is no problem. All documents are stored in the archive and can be revised at any time. Documents and files are only transferred and saved as the latest version after checking and releasing. Therefore, everyone in the company has a clear overview of all their documents at all times.
Professionalism begins with your own tools and machines. Do you want to manage your operating resources in one application very easily and detect and implement all pending maintenance, repairs and inspections in time and record them for future reference? With the help of our operation resources management you will not overlook any service work on your machines and increase the safety of your employees through optimal maintenance.
Professional and target group-specific lead management as well as the optimal guidance of generated contacts through the marketing funnel is the essence of marketing. With the help of our marketing management module, it becomes simple. From the collection of all contacts of the same interest groups in marketing lists to target group-specific marketing activities - structured and targeted procedures become a matter of course with our ERP system.
Are you looking for a clear planning tool for all your projects? Perhaps a solution with which expense estimates can be easily made? A tool where time planning and staff allocation can be displayed in a structured way and you can see at a glance what has already been invested in a project? Our project management facilitates planning and control of your project business.
Would you also like us to provide you with an tailor-made service ERP?
We are at your disposal with professional consulting at all time.
