Our Field Service Solutions

More efficient processing of service and assembly orders
and an overview of the entire fleet.

Your company wants full control of its fleet? Does ist want to support its service employees with mobile applications in the processing of their orders? Our field service solutions considerably simplify route planning and order processing for field and service employees. At the push of a button, route optimization, order dispatching and tour creation take care of the planning of fixed appointments and flexible customer visits.  If the initial situation changes, the tour can be adapted to the current conditions on the road. Our field service solutions always provide an overview of the current status of all tours and vehicles via live module. All information is summarized in a service report and clearly displayed by an order visualization. The digital logbook provides all important data for analysis. With the help of the field service solutions, the travel distance is reduced, the vehicle utilization as well as the efficiency in order processing is increased and the delivery times can be reliably kept. This means impressive time and cost saving for your company.

In order to implement a solution for the specific requirements of your company in the best possible way, the following modules can be flexibly combined with each other:

 

References

wolf System, wolf Haus Logo grey and green
Donau Tourisitk Logo hell und dunkelblau
GKB Logo rot und weiß mit grauem Rechteck
Hirter Bier Logo schwarz und rot mit Emblem
Palme Logo schwarz mit gelb-grünem Zeichen
OÖ Wohnbau Logo grau mit grün-blauem Zeichen
Likra Tierernährung Logo schwarz rot mit grauen Balken
MMG Logo grün mit gelbem Pfeil und Kreis
Mohren Logo weiß auf grauem Hintergrund
PBH Logo blau auf weiß
Reichl Art of Baking Logo braun
grieskirchner Logo grün und braun
oö Touristik Logo schwarz und grüner Radfahrer
salesianer Logo blau und rot
Bruckner Logo schwarz und rot
Loomis Logo
strasser Logo schwarz
Maschinenring Logo white on green background
Holter Logo schwarz und blau
Biohof Achleitner Logo grün und rot mit Blatt
Beinkofer Logo weiß auf blau mit rotem, gelben und blauem quadrat
Verkehrsverbund Vorarlberg Logo grau
Blitzschutz Logo grün mit weißem B, S und Blitz
lehner systembau Logo blau

Module Descripiton

Location System

Do you want to know where your vehicles and employees are currently located? Our location system gives you an overview and shows you with one click where your means of transport currently are. The current status, routes covered or last positions are also displayed on a map.

Route optimizer

The possibilities of our route optimizer leave nothing to be desired. It works out the travel routes for your service and field staff. By calculating the route, it also immediately recognizes whether the desired tour can be completed in the planned time or has to be adapted.

Landkarte mit rot markierter optimierter Route
Handshake mit Tablet in der Hand

Mobile Order Processing

Our mobile order processing simplifies daily work tasks. It stores important additional driver data, shows the progress of completed and uncompleted work and summarizes all important data in a service report. All orders can thus be easily processed and recorded on the go.

Order Disposition & Tour Creation

Our area and tour planner helps you with the order organization and tour creation. It receives orders from a superordinate system, enters them into the ITPRO system and works with various maps and overviews. It then assigns each order to a location where all the important customer data can be seen. Furthermore, the Order Disposition and Tour Creation shows area boundaries and considers all important points of interest.

Kartenansicht mit farbigen Punkten für Fahrzeuge mit dem jeweiligen Fahrzeugstatus

Order Status Display

A clear summary and visualization of the orders cannot be left out. Our order status display collects all the information that is important for each individual order and presents it clearly for you to see. Whether you need overviews, vehicle status or detailed information about the order, everything is shown clearly and concisely in the order status display.

Digital Logbook

All vehicle movements are logged and stored by our digital logbook. This provides important data for analysis and accounting, which can be easily filtered and exported. We provide an uncomplicated, automatic and digital logbook that records all important data of the whole fleet.

digitales Fahrtenbuch am Handy
blau markiertes Gebiet auf Landkarte mit farbig gekennzeichneten Punkten

Areas

In order to make a large number of orders easier to plan, the area and tour planner remembers various preset areas, according to which orders can be entered and filtered. In addition, the area definitions are used to create geofences within which certain vehicles are supposed to operate.

Would you like us to provide your company with an individually created field service solution?
We are happy to consult you.

 

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